Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for any unopened and unused items. Please ensure all products remain in their original packaging with security seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back to us.

• 2.
  Package Your Items

  Carefully pack your products in their original shipping box or a sturdy alternative to prevent damage during transit, ensuring all original components are included.

• 3.
  Generate Shipping Label

  Download and print your prepaid return label from the portal, or use the provided QR code at a designated drop-off point for a paperless experience.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.